Shipping & Delivery
Delivery is FREE in New Zealand for orders over a set level at the discretion of Kea Cookies. There are some exceptions where additional costs may be payable for areas not easily serviced by couriers eg islands off North and South Island. We will advise if additional costs are payable, however for the vast majority of orders there are no additional charges.
For orders under the free delivery level charges are as follows:
North Island $5.00
South Island $7.50
For international rates please email email@example.com.
For items in stock we ship as soon as payment reaches our account, generally this means you will receive the goods within 3-5 working days within New Zealand.
Privacy & Security
Returns & Replacements
We want you to be 100% satisfied with your purchase. If you’re not satisfied with your purchase please contact us on firstname.lastname@example.org or 0800KEACOOKIES (0800532266) we will arrange replacements or a refund.
To order search for products on the site and add to basket. Once basket it complete proceed to checkout and follow the payment process
Payment, Pricing & Promotions
Payment is via the Paypal secure system which accepts credit card payments or via Payment Express payment gateway. Payments are handled securely by Payment Express which is PCI compliant. We also accept payment via internet banking – email email@example.com for more information. We aim to provide the best price we can, and will sometimes promote items with less expensive prices and/or giveaways etc. All Pricing is in New Zealand Dollars (NZD).
Our website has an SSL certificate installed to encrypt transmissions between your computer or device and our website.
Kea Cookies is owned and operated in New Zealand.
Orders can be viewed in the basket. Once order is complete we will send an order confirmation. Should you wish to amend the order please email firstname.lastname@example.org
Updating Account Information
Drop us a line at email@example.com