Do you Ship Internationally ?

Yes we do ship internationally. Please contact us for a price to deliver to your country. Please note we aren’t able to ship to the US or Canada currently.

Who should I contact if I have any queries?

You can go to our contact page here and fill out the form. We will respond as quickly as possible. Email us at Alternatively you can call us on 0800 532266 (+64 9 5270556).

How do I track my order ?

You can visit our Tracking Order page located here.

You simply put in your order number and email address you used when placing the order and it will show you the status.

Alternatively if you are logged in to your account you can view your order under your My Account page

How long will it take to get my package ?

Most of the time our cookies will get to you within 3-5 working days. For international orders between 4- 16 days, but please note in the current environment there may be additional delays.

Sometimes delays happen outside of our control with courier companies but our aim is to get our cookies to you as quickly as possible.

What Shipping methods are available ?

We courier all of our products. For large or overseas orders we will use a freight company.